WhatsApp and Zadarma on a single platform

Q: Do I need an active Zadarma account?

Yes. You need a Zadarma account with balance and at least one virtual number. ManyContacts connects to your account via API Key and Secret.

Q: Can I choose which CallerID each user shows?

Yes. In the configuration you choose the Zadarma number that shows as CallerID. You can use a single one for the company or a different one per user.

Q: Are calls also recorded?

If you have call recording enabled in Zadarma, ManyContacts links the recording to the customer card so your team can listen whenever needed.

Q: How much does it cost exactly?

The Zadarma module costs €30/month on top of the ManyContacts plan (€49/month). The cost of the calls themselves is billed by Zadarma at their (very low) rates.

Launch calls from the chat with your own CallerID, let your whole team automatically log every call in the customer profile and combine voice and WhatsApp in a single thread.

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What you can do

Zadarma telephony + WhatsApp in the same panel

Calls with your own CallerID

Start calls from any contact card. Your number shows as CallerID and your whole team places calls from the same identity.

Automatic logging on every customer

Every call (inbound or outbound) is saved in the contact card next to the WhatsApp thread. Zero context loss between voice and chat.

Click-to-call from the chat

While chatting with a customer on WhatsApp, call them with one click. No need to open Zadarma. No manual dialing. No app switching.

Visibility for your whole team

Sales, support and management see the unified history. Who called, when, what was said over WhatsApp afterwards and how the conversation ended.

How to connect

In 3 steps

Create your ManyContacts account

Generate your API Key and Secret in Zadarma

From your Zadarma panel, copy the API keys. Paste them in ManyContacts and pick the number that will show as CallerID.

Start calling from WhatsApp

Every chat will have a call button. Call, receive and have all activity logged in the customer profile.

Why ManyContacts + Zadarma

We went from having calls in one place and WhatsApp in another to a single panel. Now any sales rep knows in 5 seconds what has been said with a customer, by voice or chat.
— Operations Director, sales team

2 in 1 voice and WhatsApp unified

100% calls logged on the contact card

< 30s to call from a chat

Pricing

Zadarma telephony as an add-on

From €30/month

ManyContacts plan (€49/month) + Zadarma module (€30/month). Calls are billed at Zadarma's rates, which are very low.

Calls from the WhatsApp contact card
Automatic logging of all activity
CallerID configurable per user
No commitment, 7-day free trial

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Frequently asked questions

Do I need an active Zadarma account?

Yes. You need a Zadarma account with balance and at least one virtual number. ManyContacts connects to your account via API Key and Secret.

Can I choose which CallerID each user shows?

Yes. In the configuration you choose the Zadarma number that shows as CallerID. You can use a single one for the company or a different one per user.

Are calls also recorded?

If you have call recording enabled in Zadarma, ManyContacts links the recording to the customer card so your team can listen whenever needed.

How much does it cost exactly?

The Zadarma module costs €30/month on top of the ManyContacts plan (€49/month). The cost of the calls themselves is billed by Zadarma at their (very low) rates.

Connect WhatsApp and Zadarma today

Create your account free, connect your Zadarma in minutes and stop jumping between dialer and chat.

Get started free Chat on WhatsApp