WhatsApp and Zadarma on a single platform

Q: Do I need an active Zadarma account?

Yes. You need a Zadarma account with balance and at least one virtual number. ManyContacts connects to your account via API Key and Secret.

Q: Can I choose which CallerID each user shows?

Yes. In the configuration you choose the Zadarma number that shows as CallerID. You can use a single one for the company or a different one per user.

Q: Are calls also recorded?

If you have call recording enabled in Zadarma, ManyContacts links the recording to the customer card so your team can listen whenever needed.

Q: How much does it cost exactly?

The Zadarma module costs €30/month on top of the ManyContacts plan (€49/month). The cost of the calls themselves is billed by Zadarma at their (very low) rates.

Q: Does the AI handle conversations on its own?

Yes. It qualifies the lead, replies 24/7 and can book the appointment. If a human is needed, it hands off with full context. You decide how far the AI goes.

Launch calls from the chat with your own CallerID, let your whole team automatically log every call in the customer profile and combine voice and WhatsApp in a single thread. AI qualifies leads 24/7.

Create free account Chat with us on WhatsApp →

Inbox · 12 unread

María García WA

How much is the team plan?

10:232

Tech Solutions IG

We're very interested in your solution

9:471

Retail López Email

Confirming the appointment for Tuesday at 11 AM

9:12

Carlos Fuentes WA

Thank you so much for the support 🙌

Yesterday

What you can do

Zadarma telephony + WhatsApp in the same panel

Calls with your own CallerID

Start calls from any contact card. Your number shows as CallerID and your whole team places calls from the same identity.

Automatic logging on every customer

Every call (inbound or outbound) is saved in the contact card next to the WhatsApp thread. Zero context loss between voice and chat.

Click-to-call from the chat

While chatting with a customer on WhatsApp, call them with one click. No need to open Zadarma. No manual dialing. No app switching.

Visibility for your whole team

Sales, support and management see the unified history. Who called, when, what was said over WhatsApp afterwards and how the conversation ended.

AI agents

AI qualifies the lead and handles it on its own.

It replies 24/7. It asks what matters. It books the appointment or hands off to a sales rep when the customer is ready. You decide how far the AI goes.

Automatic qualification: need, budget, timeline and urgency.
Replies instantly — even after hours and on weekends.
Books the appointment or transfers to a human with full context.

WhatsApp · Sales AI

Lead Hi, I'm interested. Do you have availability this week?

ManyContacts AI Yes. What do you need, and by when?

Lead This week, if possible.

ManyContacts AI I'll book you in Thursday at 11. Shall I confirm?

Qualified lead · Appointment booked

How to connect

In 3 steps

Create your ManyContacts account

Generate your API Key and Secret in Zadarma

From your Zadarma panel, copy the API keys. Paste them in ManyContacts and pick the number that will show as CallerID.

Start calling from WhatsApp

Every chat will have a call button. Call, receive and have all activity logged in the customer profile.

Inbox · 12 unread

María García WA

How much is the team plan?

10:232

Tech Solutions IG

We're very interested in your solution

9:471

Retail López Email

Confirming the appointment for Tuesday at 11 AM

9:12

Carlos Fuentes WA

Thank you so much for the support 🙌

Yesterday

Why ManyContacts + Zadarma

We went from having calls in one place and WhatsApp in another to a single panel. Now any sales rep knows in 5 seconds what has been said with a customer, by voice or chat.
— Operations Director, sales team

2 in 1 voice and WhatsApp unified

100% calls logged on the contact card

< 30s to call from a chat

Pricing

Zadarma telephony as an add-on

From €30/month

ManyContacts plan (€49/month) + Zadarma module (€30/month). Calls are billed at Zadarma's rates, which are very low.

Calls from the WhatsApp contact card
Automatic logging of all activity
CallerID configurable per user
No commitment, 7-day free trial

Create free account

Frequently asked questions

Do I need an active Zadarma account?

Yes. You need a Zadarma account with balance and at least one virtual number. ManyContacts connects to your account via API Key and Secret.

Can I choose which CallerID each user shows?

Yes. In the configuration you choose the Zadarma number that shows as CallerID. You can use a single one for the company or a different one per user.

Are calls also recorded?

If you have call recording enabled in Zadarma, ManyContacts links the recording to the customer card so your team can listen whenever needed.

How much does it cost exactly?

The Zadarma module costs €30/month on top of the ManyContacts plan (€49/month). The cost of the calls themselves is billed by Zadarma at their (very low) rates.

Does the AI handle conversations on its own?

Yes. It qualifies the lead, replies 24/7 and can book the appointment. If a human is needed, it hands off with full context. You decide how far the AI goes.

Connect WhatsApp and Zadarma today

Create your account free, connect your Zadarma in minutes and stop jumping between dialer and chat.

Create free account Chat on WhatsApp